Xerox: Leading the Way in Document Imaging and Workflow Automation
Xerox has once again set the benchmark for document imaging and workflow automation, earning the prestigious Buyers Lab (BLI) 2025 Smart Workplace Solutions Line of the Year Award from Keypoint Intelligence. This marks the seventh consecutive year that Xerox has been recognized for its innovation and leadership in providing comprehensive software solutions tailored to modern workplace challenges.
A Testament to Innovation
The award highlights Xerox’s ability to anticipate and meet the evolving needs of businesses through cutting-edge technology. By integrating artificial intelligence into digital workflows, Xerox has revolutionized the way companies handle document management. AI-driven automation enables businesses to digitize, classify, and extract valuable information from documents, improving efficiency, reducing costs, and minimizing downtime.
According to Terry Antinora, Senior Vice President and Head of Product and Engineering at Xerox, the demand for integrated solutions that enhance productivity, collaboration, and security has never been higher. "While we continue to evolve our portfolio of offerings, our mission remains the same: to help our clients succeed. Our workplace technology and digital services play a critical role in this evolution, providing solutions tailored to meet the unique needs of our clients."
Beyond Traditional Printing
Xerox’s recognition by Keypoint Intelligence is further reinforced by its extensive software portfolio, which goes beyond traditional document imaging. The company’s Multifunction Printers (MFPs) serve as workflow hubs, integrating unique applications and cloud services that elevate workplace efficiency. Among these offerings are:
- CareAR, a remote assistance solution enhancing real-time customer support.
- XMPie, a customer communications management suite optimizing personalized engagements.
These innovations set Xerox apart from competitors, making it a leader in digital transformation within the office equipment industry.
Empowering Resellers for Success
Xerox’s influence extends beyond product innovation to reseller education and training. Research from Keypoint Intelligence indicates that office equipment dealers who embrace software solutions experience higher revenue growth and profitability. With best-in-class training programs, Xerox equips its partners with the tools they need to navigate digital transformation and drive business success.
Jamie Bsales, Principal Analyst at Keypoint Intelligence’s Workplace Group, reinforces this point: “Xerox is a leader thanks to its unsurpassed education and training programs that enable reseller partners to thoughtfully address the digital transformation challenges facing customers.”
A Legacy of Excellence
For over a century, Xerox has redefined the workplace experience. From pioneering office and production print technology to expanding into software and services, the company continues to power the hybrid workplace of today and tomorrow. Its commitment to client-centric, digitally driven solutions ensures that businesses worldwide can thrive in an ever-changing digital landscape.
As Xerox continues its journey of innovation, its unwavering dedication to transforming document imaging and workflow automation solidifies its status as an industry leader. With this latest accolade from Keypoint Intelligence, Xerox remains at the forefront of workplace technology, delivering intelligent solutions that drive efficiency and success for businesses everywhere.
