All four plans listed above also include
SERVICE LABOR: Mavericks Office Solutions Inc. will provide all emergency service calls as reasonably requested by the customer at No additional charge for labor. Service is to be performed during normal working hours (8:00 am to 5:00 pm daily) not including Saturdays, Sundays, or Holidays. Service Call Response time is 30-minute call back; 1-4 hour onsite.
If service is required outside of normal business hours, it can be provided by special arrangement at an additional charge.
SERVICE PARTS: There will be No additional charge for normal replacement parts. Items Included but not limited to: All Parts and Labor, Unlimited Service Calls, Ozone Filters, Circuit Boards, Paper Feed Rollers, Toner, Drums, Routine Preventative Maintenance and Maintenance Kits