Key Benefits and Features of Enterprise VoIP Phone Systems:
- Real-time Scaling
Enterprise VoIP is ready when you are. If you have a hiring frenzy or a huge layoff period, VoIP can scale up or down in on-demand with a click of a button. You never have to worry about paying for a service you won’t use or being unprepared for a spike in demand.
- Empowering and Managing a Remote Workforce
Both apps and IP phones can connect to enterprise phone systems and get all the services you use at your desk. You’ll even have the same outbound caller ID. Features like Find Me/Follow Me ensure that no matter where you are, or which device, you’re never out of touch.
- Advanced Call Routing
On the other hand, if you are in a position where you don’t want to be interrupted, enterprise VoIP has a host of features that let you concentrate on what’s in front of you. You can manually set a phone to “Do Not Disturb” mode, or you can set custom hours and rules for calls. You can set some calls to go to another colleague, and others to go straight to voicemail, and some can always get through no matter what.
- Integration with Salesforce and Other CRM Providers
With VoIP, because you’re already using the Internet, you can integrate and sync with other cloud-based services. To name a few, that includes CRM services, social media, collaboration apps, recruitment, accounting, and email.
Call Mavericks Office Solutions today to discuss the options we offer.