The way businesses communicate has fundamentally changed. Between remote work, hybrid teams, and the rising expectations of clients and customers, the old model of a phone system bolted to your office wall simply doesn’t cut it anymore.
That’s why we launched Mavericks UCaaS — our cloud-based Unified Communications as a Service platform designed specifically for small and mid-size businesses in Ohio.
What Is UCaaS?
UCaaS stands for Unified Communications as a Service. It replaces your traditional on-premise phone system (PBX) with a cloud platform that combines:
- Business phone system — desk phones, softphones, and mobile app all on one number
- Video conferencing — HD meetings with screen sharing, no separate tool needed
- Team messaging — real-time chat channels for departments, projects, and quick conversations
- SMS and fax — send and receive texts and faxes from your business number
Everything runs over the internet. No hardware closet. No expensive trunk lines. No per-minute long distance charges.
Why Mavericks UCaaS?
There are plenty of UCaaS providers out there — RingCentral, 8×8, Vonage. So why choose Mavericks?
Local support that actually picks up the phone. When you have a question or issue, you talk to our team in Mentor, Ohio — not a call center overseas. We set up your system, port your numbers, train your team, and handle ongoing support personally.
Bundled with your IT. Since we’re already managing your network, security, and endpoints, your phone system is fully integrated with the rest of your technology. One provider, one bill, one point of contact for everything.
Cost savings that are real. Most businesses save 30–50% compared to their legacy phone system. No maintenance contracts on aging PBX hardware, no per-minute charges, no expensive conference bridges.
Features That Matter
- Auto-attendant and call routing — professional greetings and menu systems
- Call queues and ring groups — route calls to the right team
- Voicemail-to-email — get voicemails as audio files in your inbox
- Call recording — for training and compliance
- Mobile app — your business line on your personal phone, keeping your cell number private
- Microsoft Teams integration — use Teams for internal collaboration while Mavericks UCaaS handles external calling
Making the Switch Is Easier Than You Think
The number one concern we hear is “will we lose our phone numbers?” Absolutely not. We handle the number porting process — your existing numbers transfer over seamlessly. Most businesses are fully up and running within a week, with zero downtime during the transition.
If your phone system is more than a few years old, you’re paying too much for too little. Contact us for a demo and see what modern business communications look like.