VoIP & UCaaS

VoIP and UCaaS articles from Mavericks Office Solutions, a Mentor, Ohio provider of cloud phone systems. Guidance on moving off legacy PBX hardware, number porting, call quality and bandwidth, e911 requirements, and unified communications features that keep hybrid and multi-location teams connected.

VoIP & UCaaS October 29, 2026

Fax Over VoIP: How to Make It Work for Your Business

Yes, you can fax over VoIP. Learn why T.30 fax fails on IP networks, the three setups that work (T.38, ATA, cloud fax), and…

Business phone beside backup network equipment

VoIP & UCaaS October 27, 2026

VoIP Failover: How to Keep Business Phones Working in an Outage

VoIP failover explained for small businesses: the failures to plan for, backup options from LTE to call forwarding, and how to test your setup…

Small business team using unified communications

VoIP & UCaaS September 25, 2026

Save 20–40%: Unified Communications Benefits for Businesses

See procurement-ready ROI benchmarks (industry studies report 20–40% cost reductions), a practical implementation checklist, and the hidden costs to watch.

Secure VoIP network connection in cabinet

VoIP & UCaaS September 19, 2026

7 Step VoIP Security Checklist for Small Businesses, DHS/NIST Aligned

7 prioritized VoIP security steps aligned to DHS and NIST: stop toll fraud, enable TLS/SRTP, schedule monthly patches, or hire managed support.

Technician testing voice gateway connections

VoIP & UCaaS September 15, 2026

6 Step SIP Trunking Migration for SMB IT Without Downtime

SMB IT and decision makers get vendor checks, interoperability tests, and a 6 step migration checklist to prevent cutover outages during SIP trunking...

Hands connecting Ethernet cable in server room

VoIP & UCaaS August 18, 2026

Fixing VoIP Call Quality Issues: A Guide for IT Teams

Discover how to effectively resolve VoIP call quality issues with key fixes and quick checks to enhance your team's communication.

Hands connecting ethernet cable to VoIP phone base

VoIP & UCaaS August 12, 2026

VoIP Phone System Cost for SMBs: 2026 Pricing Guide

Discover the true costs of VoIP phone systems for SMBs in 2026, including plans, features, and potential savings. Get informed today!

Hands connecting VoIP phone cables for setup

VoIP & UCaaS August 11, 2026

E911 for VoIP: A Practical Guide for IT and Compliance

Ensure your VoIP system meets E911 requirements. Learn how to validate location data for safer, compliant emergency calls.

Woman reviewing phone port documents in office

VoIP & UCaaS July 31, 2026

Porting Phone Numbers: Keep Your Number When You Switch

Learn how to keep your number when switching providers. Understand the process of porting phone numbers and key tips for a smooth transition.

Ohio businesses switching to UCaaS cloud communications

VoIP & UCaaS July 14, 2026

What Is UCaaS and Why Are Ohio Businesses Making the Switch?

UCaaS replaces your old phone system with cloud-based calling, video, and messaging. Here's what it is and why Ohio businesses are adopting it.

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